Recently Unemployed

Filing for Unemployment Insurance Benefits
Southeast KANSAWORKS, Inc. Workforce Centers do not process Unemployment Insurance Claims, however telephones and computers are available at the Centers to help laid-off workers file a claim with the Department of Labor.

Information from the Department of Labor – The fastest way to determine your Unemployment Insurance eligibility is to use the online filing system. You may file your initial claim application online at  If you have already filed for benefits, information about your claim is also available from the website. By using your personal password, you can obtain details about your claim status, payment dates and amounts.

Need to speak with a UI Benefits Representative? Try these tips:

  • Wait times are averaging between 25 and 35 minutes to speak with a contact center representative.
  • UI Representatives ask for your patience. Please understand they are doing their best to assist all callers as quickly as possible.
  • Wait times are typically shorter on Wednesdays and Thursdays, but with the magnitude of calls coming into the contact center they are experiencing long wait times every day of the week.
  • Wait times are typically at their highest on Monday mornings and Friday afternoons.
  • Try to call in first thing in the morning at 8:00 a.m. when the contact center opens. You’ll have a better chance of getting through.
  • Call center representatives can only discuss your unemployment claim with you. Please do not have a family member or friend call with questions about your claim, as they cannot give them any information.

The Kansas Unemployment Contact Center is available Monday through Friday, 7:30 a.m. to 5:30 p.m. You can reach the Contact Center by calling one of the following phone numbers:

  • Kansas City – (913) 596-3500 (913) 596-3500
  • Topeka – (785) 575-1460 (785) 575-1460
  • Wichita – (316) 383-9947 (316) 383-9947
  • All other areas – (800) 292-6333 (800) 292-6333 FREE

NOTE: When calling for assistance, you will need the PIN you created when you first applied for unemployment benefits and your Social Security Number.

If you have already been approved to receive unemployment benefits and you have questions specifically regarding your Unemployment Benefits Debit Card please visit or contact BPA toll-free Customer Service number at 1-800-582-4910800.292.6333 FREE.

Financial Industry Regulatory Authority
Making Smart Financial Choices After A Job Loss – You may not be able to control if or when your company closes a plant or lays off workers, but you can take steps to manage the financial impact of those events. The FINRA has developed a brochure that contains tips on how to:

  • keep your finances on the right track in the event of unemployment;
  • protect yourself when getting financial advice during a period of job dislocation; and
  • ask the right questions about your company’s benefit plans at any time.

Download a PDF copy of Making Smart Financial Choices After a Job Loss


Guide to Advance Notice of Closing and Layoff – Employees

Tax Impact of Job Loss Brochure

Did you know?

News & helpful tips from Southeast KANSASWORKS

Debbie Cherry Awarded Volunteer of the Year Award

Debbie Cherry, Workforce Specialist for the Pittsburg Workforce Center, was given the Volunteer of the Year award last night at the Pittsburg Area Chamber of Commerce Annual Banquet. Congratulations, Debbie!

Lana Davis Recognized for 30 Years of Service to the State of Kansas

Lana Davis, TAA Case Manager for the Emporia Workforce Center, was recognized for her 30 years of service to the State of Kansas. Congratulations, Lana!

First Spanish Translator Apprentice in the State of Kansas

Flint Hills Community Health center has partnered with Southeast KANSASWORKS to utilize the Kansas Registered Apprenticeship Program to sign the first Spanish Translator apprentice in the entire State of Kansas. Through this program, Flint Hills Community Health...


Southeast KANSASWORKS, Inc. is one of five Workforce Development Areas in Kansas designated by the Governor under the Workforce Innovation and Opportunity Act.

We serve the residents of 17 Kansas counties: Allen, Anderson, Bourbon, Coffey, Chautauqua, Cherokee, Crawford, Elk, Greenwood, Labette, Linn, Lyon, Miami, Montgomery, Wilson, and Woodson.

American Job Centers are located in

Emporia, Chanute, Independence, Paola and Pittsburg.


Southeast KANSASWORKS, Inc. is an Equal Opportunity Employer/Program-Auxiliary aids and services are available upon request to individuals with disabilities.

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